Privacy statement
Editor:
Chambres d’hôtes Rêve du Verdhon
659 Avenue des Contents
83630 Régusse
Frankrijk
Nr Siret: 849 059 811 00018
E-mail: info@reveduverdhon.com
Tel : +33 784391192
Personal data collection
Chambres d'hôtes Rêve du Verdhon is committed to ensuring that the collection and processing of your data, comply with the General Data Protection Regulation of the European Union (RGPD n°2016/679/UE of 27 April 2016).
We strive to follow these recommendations to the maximum and to respect your privacy and your personal data.
What personal data are processed and why?
Chambres d'hôts Rêve du Verdhon processes your personal data because you use our services and/or because you provide it to us yourself via the site or other channels
Statistics - Google Analytics
When you surf to our website, we store certain data about you in statistics from Google Analytics. That data includes browser type, IP address, the operating system you use and the domain name of the website that sent you to our website. We use these statistics to analyse our visitors' browsing behaviour and, on that basis, optimise our website for our users. The statistics are completely anonymous.
Google Analytics secures your data, is part of a certified EU-U.S. Privacy Shield Framework and thus respects your privacy. More information can be found in Google Analytics' privacy policy.
Contact form, reservation form
When you fill in the contact form and/or reservation form on our website, we keep a record of the data you enter. We securely store your first name, surname, address, postal code, place of residence, telephone number, e-mail address, date of birth, billing details, any message and/or comments.
These personal data are used for the following purposes:
- processing your reservation and handling billing
- sending our newsletter and/or advertising folder
- to be able to call or e-mail you if this is necessary to carry out our services
- informing you about changes to our services and products
- legal obligations, such as keeping your details for 6 months for the judicial police
We use cookies!
This website uses cookies. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimise our website. You can opt out of cookies by setting your internet browser to no longer store cookies. You can also delete any information previously stored via your browser settings.
What are my rights & guarantees?
As a user, you also have a number of rights relating to your personal data. If you wish to invoke any of these rights, it is best to contact Chambres d'hôtes Rêve du Verdhon directly by sending an email to info@reveduverdhon.com. We do our best to process all requests within 30 working days.
Guaranteeing lawful and secure processing of personal data
Chambres d'hôtes Rêve du Verdhon always processes your personal data fairly and lawfully. This includes the following guarantees:
- Personal Data will only be processed in accordance with the defined and legitimate purposes of this Privacy Statement.
- Personal data will only be processed insofar as it is adequate, relevant and not excessive.
- Personal data will be kept as long as necessary to fulfil the defined and legitimate purposes in this Privacy Statement
- Personal data will not be sold to third parties and will only be provided if necessary for the performance of our agreement with you or to comply with a legal obligation
The necessary technical and security measures are taken to minimise the risks of unlawful access to or processing of the personal data. In the event of a break-in in its IT systems, Chambres d'hôtes Rêve du Verdhon will immediately take all possible measures to minimise the damage.
Right to access/correct/delete your personal data
You have the right to inspect any personal data we collect from you. You can have any incorrect or incomplete data amended or deleted.
A visitor always has the right to have their data deleted from our databases.
If you believe that we have processed your data unlawfully, you have the right to lodge a complaint with the Privacy Commission (CNIL).
Any user or visitor whose personal data is collected has the right to oppose the processing of that data.
You have the right to (temporarily) stop the processing of your personal data. The request is made by registered mail or by sending an e-mail to info@reveduverhon.com.
Right to data portability
Every user has the right to data portability. This means that you can make a request to us to send the personal data we hold about you in a computer file to you or another organisation named by you.
If the user wishes to exercise this right, Chambres d'hôtes Rêve du Verdhon will act on it within one (1) month of receiving the request. The request is made by registered mail or by email to info@reveduverdhon.com. To ensure that the request is made by you, we ask you to send a copy of your identity card or other proof of identification with the request. This is to protect your privacy.
Links
On the www.reveduverdhon.com website you will find links to websites of other parties. Chambres d'hôtes Rêve du Verdhon is not liable for the content of those sites and/or the way in which those sites handle your (personal) data. Please check the privacy policy, disclaimer, copyright notice and general terms and conditions of the website you visit.
Changes to the privacy policy
Chambres d'hôtes has the right to make changes to the privacy policy and the agreement relating to cookies. Therefore, please check this document regularly.
Last modified: 10/11/2022